net.minidev.ovh.api

Class ApiOvhSupport

java.lang.Object

net.minidev.ovh.core.ApiOvhBase

net.minidev.ovh.api.ApiOvhSupport

public class ApiOvhSupport
extends ApiOvhBase

BasePath:https://eu.api.ovh.com/1.0 ResourcePath:/support version:1.0

Field Summary

Fields inherited from class net.minidev.ovh.core.ApiOvhBase

core

Constructor Summary

Constructors

Constructor and Description
ApiOvhSupport(ApiOvhCore core)

Method Summary

Modifier and Type	Method and Description
OvhNewMessageInfo	tickets_create_POST(String body, OvhTicketCategoryEnum category, OvhTicketProductEnum product, String serviceName, OvhTicketSubCategoryEnum subcategory, String subject, OvhTicketTypeEnum type) Create a new ticket REST: POST /support/tickets/create
ArrayList<Long>	tickets_GET(Boolean archived, OvhTicketCategoryEnum category, Date maxCreationDate, Date minCreationDate, OvhTicketProductEnum product, String serviceName, OvhTicketStatusEnum status, String subject, String ticketNumber) List support tickets identifiers for this service REST: GET /support/tickets
Boolean	tickets_ticketId_canBeScored_GET(Long ticketId) Checks whether ticket can be scored REST: GET /support/tickets/{ticketId}/canBeScored
void	tickets_ticketId_close_POST(Long ticketId) Close ticket REST: POST /support/tickets/{ticketId}/close
OvhTicket	tickets_ticketId_GET(Long ticketId) Get ticket REST: GET /support/tickets/{ticketId}
ArrayList<OvhMessage>	tickets_ticketId_messages_GET(Long ticketId) Get ticket messages REST: GET /support/tickets/{ticketId}/messages
void	tickets_ticketId_reopen_POST(Long ticketId, String body) Reopen a ticket REST: POST /support/tickets/{ticketId}/reopen
void	tickets_ticketId_reply_POST(Long ticketId, String body) Reply to ticket REST: POST /support/tickets/{ticketId}/reply
void	tickets_ticketId_score_POST(Long ticketId, String score, String scoreComment) Set ticket score REST: POST /support/tickets/{ticketId}/score

Methods inherited from class net.minidev.ovh.core.ApiOvhBase

addBody, convertTo, convertTo, exec, execN, getCore, getNic, path, query

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

ApiOvhSupport

public ApiOvhSupport(ApiOvhCore core)

Method Detail

tickets_GET

public ArrayList<Long> tickets_GET(Boolean archived,
                                   OvhTicketCategoryEnum category,
                                   Date maxCreationDate,
                                   Date minCreationDate,
                                   OvhTicketProductEnum product,
                                   String serviceName,
                                   OvhTicketStatusEnum status,
                                   String subject,
                                   String ticketNumber)
                            throws IOException

List support tickets identifiers for this service REST: GET /support/tickets

Parameters:

serviceName - [required] Ticket message service name

product - [required] Search by ticket product

category - [required] Search by ticket category

maxCreationDate - [required] Maximum creation date

minCreationDate - [required] Minimum creation date

ticketNumber - [required] Search by ticket number

archived - [required] Search archived tickets

status - [required] Status of ticket

subject - [required] Search by ticket subject

Throws:

IOException

tickets_create_POST

public OvhNewMessageInfo tickets_create_POST(String body,
                                             OvhTicketCategoryEnum category,
                                             OvhTicketProductEnum product,
                                             String serviceName,
                                             OvhTicketSubCategoryEnum subcategory,
                                             String subject,
                                             OvhTicketTypeEnum type)
                                      throws IOException

Create a new ticket REST: POST /support/tickets/create

Parameters:

serviceName - [required] Ticket message service name

subcategory - [required] Ticket message subcategory

body - [required] Ticket message body

category - [required] Ticket message category

product - [required] Ticket message product

type - [required] Ticket type (criticalIntervention requires VIP support level)

subject - [required] Ticket message subject

Throws:

IOException

tickets_ticketId_score_POST

public void tickets_ticketId_score_POST(Long ticketId,
                                        String score,
                                        String scoreComment)
                                 throws IOException

Set ticket score REST: POST /support/tickets/{ticketId}/score

Parameters:

ticketId - [required] internal ticket identifier

score - [required] ticket score

scoreComment - [required] ticket comment about the score

Throws:

IOException

tickets_ticketId_reply_POST

public void tickets_ticketId_reply_POST(Long ticketId,
                                        String body)
                                 throws IOException

Reply to ticket REST: POST /support/tickets/{ticketId}/reply

Parameters:

ticketId - [required] internal ticket identifier

body - [required] text body of ticket response

Throws:

IOException

tickets_ticketId_close_POST

public void tickets_ticketId_close_POST(Long ticketId)
                                 throws IOException

Close ticket REST: POST /support/tickets/{ticketId}/close

Parameters:

ticketId - [required] internal ticket identifier

Throws:

IOException

tickets_ticketId_reopen_POST

public void tickets_ticketId_reopen_POST(Long ticketId,
                                         String body)
                                  throws IOException

Reopen a ticket REST: POST /support/tickets/{ticketId}/reopen

Parameters:

ticketId - [required] internal ticket identifier

body - [required] ticket reopen reason

Throws:

IOException

tickets_ticketId_canBeScored_GET

public Boolean tickets_ticketId_canBeScored_GET(Long ticketId)
                                         throws IOException

Checks whether ticket can be scored REST: GET /support/tickets/{ticketId}/canBeScored

Parameters:

ticketId - [required] internal ticket identifier

Throws:

IOException

tickets_ticketId_GET

public OvhTicket tickets_ticketId_GET(Long ticketId)
                               throws IOException

Get ticket REST: GET /support/tickets/{ticketId}

Parameters:

ticketId - [required] internal identifier ticket

Throws:

IOException

tickets_ticketId_messages_GET

public ArrayList<OvhMessage> tickets_ticketId_messages_GET(Long ticketId)
                                                    throws IOException

Get ticket messages REST: GET /support/tickets/{ticketId}/messages

Parameters:

ticketId - [required] internal ticket identifier

Throws:

IOException